--- title: The Store FAQ description: Your most asked questions about the Store. --- [Skip to content](https://creator.myminifactory.com/the-store-faq#main-content) English Show submenu for translations [Share Feedback](https://creator.myminifactory.com/kb-tickets/new?hsLang=en) ![Logo Fancy shading@2x.png\]](https://creator.myminifactory.com/hs-fs/hubfs/Logo%20Fancy%20shading@2x.png?height=40&name=Logo%20Fancy%20shading@2x.png) Open main navigation Close main navigation - English Show submenu for translations - [Share Feedback](https://creator.myminifactory.com/kb-tickets/new) - MyMiniFactory MyMiniFactory Welcome to your Creator Portal - There are no suggestions because the search field is empty. 1. [Creator Portal](https://creator.myminifactory.com/?hsLang=en) 2. [The Store](https://creator.myminifactory.com/the-store?hsLang=en) 3. [FAQ](https://creator.myminifactory.com/the-store?hsLang=en#faq) # The Store FAQ ## Your most asked questions about the store. ##### **What file format and size can I upload?** You can upload STL, PDF and OBJ 3D files. We also support: zip, rar, x3g, gcode, scad, fbx, 3dc, 3ds, ac, asc, bvh, blend, geo, dae, dwf, dw, x, fbx, gra, mu, kmz, lwo, lwz, flt, iv, osg, osgt, osgb, ive, ply, shp, vpk, wrl, wrz, dxf, sdf, mtl, 3mf, jpeg, step, skp, zip, thing, zup, amf, fcstd, f3d, bmp, glb, gltf, jpg, png, chitubox, lyt, lys.   --- ##### **What is the max file size?** If you are a Premium Creator, you can upload 500MB for each file. If you require more, please reach out to your Creator Relations Representative.   --- ##### **How do I get my object approved?** Before approving any objects, it is essential that we first ensure that the object is printable. The best way to prove this and speed up the approval process is by submitting a picture of your object 3D printed. Once your object passes the software check, it is then subject to manual approval before finally being published. This is a quick check to make sure everything is in order before the object is pushed live onto MyMiniFactory. On the off-chance that there is a problem with your object, a member of the Object Approval team will get in touch to resolve the issue.   --- ##### **What is the software check?** We check all uploaded files for printability. Our software checks a few criteria and it might fail for any of the following reasons: 1. Presence of degenerated faces 2. Presence of duplicated faces 3. Mesh is not manifold 4. The normals are not consistent 5. The volume is less than 0 6. Some faces are intersecting each other --- ##### **Can I sell models that are AI generated?** No. We do not allow the sale of models which are AI generated in any form. For more info, see our **[AI Policy](https://creator.myminifactory.com/ai-policy?hsLang=en)**. --- ##### **Do you allow the sale of NSFW products?** Yes. However, to avoid customer reports and us needing to privatize your objects, we require any nudity to be censored. This includes: genitals, nipples, sexual acts, etc... If your product is "Not Safe for Work" in the sense of gore and violence, we don't require you to censor it, but if it's **very** explicit, then please do so to avoid the risk of having your object reported by customers. We **do not** allow the depiction of sexual acts or nudity if the subjects are clearly depicted as children. Such objects will be removed immediately if reported and found to be including this. #### [Learn more about the Store \>](https://creator.myminifactory.com/the-store?hsLang=en#overview) - [Starting Your Journey](https://creator.myminifactory.com/starting-your-journey?hsLang=en#main-content) - [Become a Creator](https://creator.myminifactory.com/starting-your-journey?hsLang=en#become-a-creator) - [Getting Started](https://creator.myminifactory.com/starting-your-journey?hsLang=en#getting-started) - [The Store](https://creator.myminifactory.com/the-store?hsLang=en#main-content) - [Sales](https://creator.myminifactory.com/the-store?hsLang=en#sales) - [Getting started](https://creator.myminifactory.com/the-store?hsLang=en#getting-started) - [Guides](https://creator.myminifactory.com/the-store?hsLang=en#guides) - [Guides - Analytics](https://creator.myminifactory.com/the-store?hsLang=en#guides-analytics) - [PDFs](https://creator.myminifactory.com/the-store?hsLang=en#pdfs) - [FAQ](https://creator.myminifactory.com/the-store?hsLang=en#faq) - [Tribes](https://creator.myminifactory.com/tribes?hsLang=en#main-content) - [Overview](https://creator.myminifactory.com/tribes?hsLang=en#overview) - [Setting up - Tribes Page](https://creator.myminifactory.com/tribes?hsLang=en#setting-up-tribes-page) - [Setting Up Rewards - Basic](https://creator.myminifactory.com/tribes?hsLang=en#setting-up-rewards-basic) - [Setting Up Rewards - Advanced](https://creator.myminifactory.com/tribes?hsLang=en#setting-up-rewards-advanced) - [Loyalty Rewards](https://creator.myminifactory.com/tribes?hsLang=en#loyalty-rewards) - [Loyalty Importer](https://creator.myminifactory.com/tribes?hsLang=en#loyalty-importer) - [Welcome Pack](https://creator.myminifactory.com/tribes?hsLang=en#welcome-pack) - [Free Trials](https://creator.myminifactory.com/tribes?hsLang=en#free-trials) - [FAQ](https://creator.myminifactory.com/tribes?hsLang=en#faq) - [Pausing your Tribe](https://creator.myminifactory.com/tribes?hsLang=en#pausing-your-tribe) - [FronTiers](https://creator.myminifactory.com/frontiers?hsLang=en#main-content) - [Overview](https://creator.myminifactory.com/frontiers?hsLang=en#overview) - [Pre-Marketing](https://creator.myminifactory.com/frontiers?hsLang=en#pre-marketing) - [Setting up - Basics](https://creator.myminifactory.com/frontiers?hsLang=en#setting-up-basics) - [Setting up - Rewards](https://creator.myminifactory.com/frontiers?hsLang=en#setting-up-rewards) - [Maintaining your FronTier](https://creator.myminifactory.com/frontiers?hsLang=en#maintaining-your-frontier) - [FAQ](https://creator.myminifactory.com/frontiers?hsLang=en#faq) - [Pledge Manager & User Groups](https://creator.myminifactory.com/pledge-manager-user-groups?hsLang=en#main-content) - [Overview](https://creator.myminifactory.com/pledge-manager-user-groups?hsLang=en#overview) - [Setting up](https://creator.myminifactory.com/pledge-manager-user-groups?hsLang=en#setting-up) - [FAQ](https://creator.myminifactory.com/pledge-manager-user-groups?hsLang=en#faq) - [Earnings, Funding and Statistics](https://creator.myminifactory.com/earnings-funding-and-statistics?hsLang=en#main-content) - [Store Manager Subscription](https://creator.myminifactory.com/earnings-funding-and-statistics?hsLang=en#store-manager-subscription) - [Tax / VAT](https://creator.myminifactory.com/earnings-funding-and-statistics?hsLang=en#tax-vat) - [Payouts](https://creator.myminifactory.com/earnings-funding-and-statistics?hsLang=en#payouts) - [Invoices](https://creator.myminifactory.com/earnings-funding-and-statistics?hsLang=en#invoices) - [Multi-Currency](https://creator.myminifactory.com/earnings-funding-and-statistics?hsLang=en#multi-currency) - [Community and Programs](https://creator.myminifactory.com/community-and-programs?hsLang=en#main-content) - [Creator Relations](https://creator.myminifactory.com/community-and-programs?hsLang=en#creator-relations) - [Coolabs](https://creator.myminifactory.com/community-and-programs?hsLang=en#coolabs) - [Creator Gatherings](https://creator.myminifactory.com/community-and-programs?hsLang=en#creator-gatherings) - [Canvas](https://creator.myminifactory.com/community-and-programs?hsLang=en#canvas) - [Competitions](https://creator.myminifactory.com/community-and-programs?hsLang=en#competitions) - [Marketing](https://creator.myminifactory.com/community-and-programs?hsLang=en#marketing) - [Policies](https://creator.myminifactory.com/community-and-programs?hsLang=en#policies) - [Values](https://creator.myminifactory.com/community-and-programs?hsLang=en#values) - [The Tavern](https://creator.myminifactory.com/community-and-programs?hsLang=en#the-tavern) - [SoulCrafted](https://creator.myminifactory.com/community-and-programs?hsLang=en#soulcrafted) - [Merchant Program](https://creator.myminifactory.com/community-and-programs?hsLang=en#merchant-program) - [Resources and Best Practices](https://creator.myminifactory.com/resources-and-best-practices?hsLang=en) [![Chill listening crop-3](https://creator.myminifactory.com/hubfs/MMF_horizontal_logo-2.svg "Chill listening crop-3")](https://www.myminifactory.com/) If you have any questions, reach out to your Creator Relations Rep or contact creator-relations@myminifactory.com. 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