Q: I’ve selected to switch to a different Marketing Plan, but it hasn’t changed.
A: Although you can select to switch your plan anytime, the change only happens at the end of your previous plan’s subscription (1 week after your last payment).
Q: Does the commission percentage of my tier replace the existing 8% commission?
A: No, the commission from Marketing as a Service is in addition to the existing 8% (i.e. signing up for the Expert tier would have a total commission fee of 28%). The extra commission still only applies to sales earned through your ad campaigns.
Q: Can I use my credit card (or another payment method) to pay for the Marketing Plan?
A: Currently we only accept payments through PayPal Subscribe.
Q: How can I cancel my Marketing Plan?
A: To cancel the weekly payments for your Marketing Plan, you have to downgrade to the Traveler tier in your Marketing settings.
Q: How many Ad Campaigns can I run at the same time?
A: You can run an unlimited number of campaigns simultaneously.
Q: What can I link as a target for my campaigns?
A: You can link anything from MyMiniFactory such as your objects, collections, FronTier, Pledge Manager, and Tribe.
Q: Do I have to use all ad spaces in a campaign?
A: No, you don’t need to make use of every single ad space; however you do need a minimum of one banner uploaded for your campaign to be activated.
Q: Can I edit a campaign after it’s live? How does this affect the sales?
A: Yes, you can edit a campaign after it’s live. However, you will not be able to change the target link for your ads.
Q: How can I tell which payments have had the Marketing Commission deducted?
A: When downloading a CSV from your Statistics Page you will see two columns: “Marketing Fee”, and “Marketing Commission”.
These will display how much of the payment was taken as commission, and what percentage of the total payment is being deducted.
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