--- title: User Groups - Best Practices description: This guide will provide you with an understanding of the Best Practices for User Groups. --- [Skip to content](https://creator.myminifactory.com/user-groups-best-practices#main-content) English Show submenu for translations [Share Feedback](https://creator.myminifactory.com/kb-tickets/new?hsLang=en) ![Logo Fancy shading@2x.png\]](https://creator.myminifactory.com/hs-fs/hubfs/Logo%20Fancy%20shading@2x.png?height=40&name=Logo%20Fancy%20shading@2x.png) Open main navigation Close main navigation - English Show submenu for translations - [Share Feedback](https://creator.myminifactory.com/kb-tickets/new) - MyMiniFactory MyMiniFactory Welcome to your Creator Portal - There are no suggestions because the search field is empty. 1. [Creator Portal](https://creator.myminifactory.com/?hsLang=en) 2. [Pledge Manager & User Groups](https://creator.myminifactory.com/pledge-manager-user-groups?hsLang=en) # User Groups - Best Practices ## This guide will provide you with an understanding of the Best Practices for User Groups. User Groups are a product built for you to **distribute files, rewards, and share relevant updates** with your community. It is important that you use this feature appropriately in order to **avoid spamming your customers**. ### Who to Include in User Groups? Making sure the right audience is targeted is extremely important when using this feature. Many Creators see this tool as a means to share files and communicate with the community effectively.  **Any Users you add to the Main Group will gain access to every Object in the whole User Group. This includes any Objects in Sub Groups.** ### What to include in User Group messages? - User Groups can be used to **instantly distribute files** to a selected group of users such as members of your Tribes, Patreon, or backers and deliver them straight to their MyMiniFactory Library. - It is important to ensure that users you add to these groups are receiving updates from projects which are **relevant** to them. The information you include in Updates should be relevant to the purpose of the User Group and should avoid unrelated topics. **When contacting your community via User Group updates, please include this disclaimer in the message:** **Disclaimer (to include at the start of message)**: You are receiving this message because... *Example: you are a follower of \[BRAND\] or you are a supporter of \[CAMPAIGN\].* **Disclaimer (to include at end of message):** If you no longer wish to receive these messages, you can unsubscribe from further notification by using the button at the bottom of this message. If your customers receive messages and they are unsure why and feel they have no way to opt out, this will damage your brand's reputation and cause negative repercussions. ### When to use User Groups? Making sure you target a relevant is extremely important when distributing via User Groups. It is a product **built primarily for file distribution** and can also be used as a means to communicate directly with a warm audience you wish to engage with. ### Where can I set up a User Group? If you haven't already set up a User Group, please click [here](https://creator.myminifactory.com/how-to-set-up-a-user-group?hsLang=en). This guide will provide you with an understanding of how to set up a User Group and how you can use this tool to benefit your project management as well as your community.  > An important thing to note is that the **Redeem here** button will always be in the email, so if a message is sent out without any file attached, it may create some confusion. ![Screenshot 2023-03-15 at 17.52.13](https://creator.myminifactory.com/hs-fs/hubfs/Screenshot%202023-03-15%20at%2017.52.13.png?width=688&height=160&name=Screenshot%202023-03-15%20at%2017.52.13.png) ### Why is it important to avoid spamming? Sending out long chains of unsolicited updates devalues the tool. Before creating a User Group, ask yourself if there are other ways in which you can share your thoughts. Perhaps a [Tribes Post](https://creator.myminifactory.com/how-to-create-a-tribes-post?hsLang=en)? Or maybe even writing a [Story](https://creator.myminifactory.com/how-to-write-a-story?hsLang=en)?  Making sure the right audience is targeted is extremely important when using this feature. Many Creators see this tool as a means to share files and communicate with the community effectively. 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